HOW IS DIGITAL
Banks are pursuing growth after years of cost reduction. But banking has irreversibly changed.
- Regulation continues to reshape the industry; demanding banks have greater and immediate insight into all of their operations
- Disruptive technology is enabling agile new entrants, such as Fintech or challenger banks and blockchain
- Customers expect to bank where and when they choose with little or no “friction” if they move between channels
But with over-reliance on legacy IT systems, heavily siloed data and applications, and insufficient visibility into operations and risks, banks are turning to Digital Transformation.
TALK TO AN EXPERT
I’m Laura Crozier, Software AG’s leader on banking. My aim is to help organizations all over the world leverage the Software AG Digital Business Platform to differentiate and improve customer service. Got a question about what digital can do for you? Let’s talk!Email me
IDEAL USE CASES
Customer Journey Design
Align processes to support your customer’s journey.
As banking speeds up, detect and respond to issues faster.
Detect fraud fast to prevent revenue loss.
Eliminate disconnects between banking channels.
Real-Time Customer Interaction Manager
Seize the moment—deliver a high-touch customer experience.
Smart Branch Monitoring
Delight customers with smart in-branch service.
Smart Signage for Retail Banking
Customize digital signage to speak to each banking customer.