CUSTOMER SUCCESS

PACKAGE

Buy once, meet your goals anytime!

ANNOUNCING A NEW WAY TO BUY SERVICES

Simplify purchasing consulting, training & support.

Buying Software AG consulting, support and training services is now faster and easier than ever. With our all-in-one Customer Success Package, you purchase credits once and then redeem them for Software AG services at any time during that period. No more going back to purchasing for approval! 


Get the services you need, when you need them. Our legacy of digital transformation success stories proves it!
The package comes with a services catalog of the most critical and popular services for Software AG’s Digital Business Platform and Adabas & Natural products.

You’ll find services for all kinds of software lifecycle situations, like:

  • Implementing Software AG solutions
  • Planning and executing your next software upgrade
  • Training your staff
  • Assessing your enterprise architecture
  • Putting API management to work
  • Getting on-site expert support during the holidays


Don’t see what you’re looking for? Give us your service requirements and we will create a specific solution for you.

Here’s how the package works:

Customer Success Package diagram_1000_574

For more information, contact your Software AG representative or email consulting-sales@softwareag.com.

Read the fact sheet

Customer Success Package

Here are more details on our all-in-one Customer Success Package:

Key features

Credit packages

Choose from 100 to 1,500 credits and spanning one, two or three years.

Global services catalog

Our catalog details all kinds of Digital Business Platform and Adabas & Natural services, including deliverables, effort, duration and price/credit points. Download the catalog now.

Easy purchasing

Sign only one agreement to procure many services for the entire length of your package.

Flex Service

Our Flex Service features on-site consulting for a wide range of Software AG product topics.

How you’ll benefit

Flexibility

Choose whatever services you need—for example, help with an upgrade, training new employees or when staff is on vacation.

No waiting

Your dedicated Engagement Manager will organize the fastest service delivery possible.

Convenience

Save time and energy with one-stop shopping for consulting, support and training. Enjoy a single point of contact, from request to delivery.

Lower costs

Save money, thanks to a global pricing structure—many times a better deal than purchasing individual services.

Higher productivity

Get more done with our software every day by leveraging our best practices, expertise and decades of experience working with hundreds of enterprises around the world.

Full transparency

All services and deliverables are well defined—so you know precisely what you are getting.